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REALTEQS/TEQSPLUS+ PRIVACY POLICY 

Last Modified July 15, 2020

This Privacy Policy discloses our privacy practices and the possible uses of the information that we gather via http://www.realteqs.com,Teqsplus+ our mobile application(s), and via other submissions by you to Realteqs (hereafter collectively referred as the "Platform/Website and Services"). By using the Platform/Website and Services you consent to the terms of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, including having your personally identifiable information ("Personal Information" as defined below) used in any of the ways described in this Privacy Policy, you may not be able to use certain parts or features of our Platform/Website and Services, and in some instances, this may oblige the revocation of your membership. Realteqs may update this Privacy Policy from time-to-time in our sole discretion. It is your responsibility to review the Privacy Policy for any changes each time that you use the Platform/Website and Services and you are bound by such changes. Your use of the Platform/Website and Services following us posting a new privacy policy on our Platform/Website confirms that you unconditionally agree and accept the Privacy Policy as modified. 


This Privacy Policy applies to the Realteqs products and services including but not limited to  online services,  online publications, call center services, and other Realteqs  services. This Privacy Policy is an integral part of Realteqs Service Providers Agreement, Website Terms of Use, and all other terms of using our Platform/Website and Services.

Information Collected 

All the information are collected by Realteqs on our users in various ways, such as, by your voluntary submissions, marketing, participation in services provided via the Platform/Website and Services, from third parties with your consent, and through cookie and other tracking technology. Realteqs collects the following information: 

  • Individual  Information

"Individual  Information" refers to information that disclosed to Realteqs  specifically who you are, such as your name, mobile phone number, email, residential  address, website, and possibly information relating to certain support or customer service issues. In many cases, Realteqs  need this information to provide to you many of the services that you may have requested. 

  • Mobile Telephone  Numbers

By providing a mobile telephone number to us, you expressly consent to, and authorize us or a third party on our behalf to deliver autodialed or prerecorded telemarketing calls and/or text messages to the number you provide. You are not required to consent to these calls as a condition to availing any items or services, but withholding your consent may prevent us from providing certain services to you. This consent encompasses all future autodialed or prerecorded telemarketing calls and text messages from us or a third party placing these calls on our behalf. You may revoke consent to receive text messages at any time by contacting Realteqs, including by texting STOP.

  • Reviews, Ratings, and Comments

Realteqs may collect information that you voluntarily provide as part of our Platform/Website and Services, including messages, posts, comments, responses, reviews, and ratings you submit through the Platform/Website and Services, ("User Generated Content"). Realteqs at its sole discretion share your User Generated Content with others such as your business reviews. If you do not want certain information shared with others, you should not submit User Generated Content, or should not submit User Generated Content that contains information or Personal Information you do not want shared in this manner. Once You have submitted User Generated Content, we reserve the right to publish it in any medium to others.

  • Comprehensive  Information

Realteqs may collect general, non-personal, statistical information about the use of the Platform/Website and Services, such as number of visitors visit a specific page on the Platform/Website, duration of their  stay/surfing on that page, and which hyperlinks, if any, they click on. This information represents a generic overview of our users, including their collective viewing habits, and allows us and other third parties to modify information, promotions, offers and/or discounts on products and services based on user traffic and behavior. Realteqs may collect this information through the use of technologies such as 'cookies' and web beacons, which are discussed in greater detail below. Realteqs collect this information in order to help, enhance the Platform/Website and Services to make for a better visitor experience. 

  • Third Party Information

Realteqs may supplement information you provide to us with information from other sources, such as information to validate or update your address, payment mode or other related information’s. Realteqs may use this information to help us maintain the accuracy of the information we collect, to enable us to fulfill our products and services, to target our communications so that we can inform you of products, services and offers that may be of interest and for internal business analysis or other business purposes consistent with our mission.

  • Cookies

Realteqs may automatically collect non-personally identifiable information and data through the use of cookies. Cookies is a small amount of data generated by our Platform/Website saved by your web browser, its main purpose is to remember information about users, similar to a preference file created by a software application. Cookies also allow a website to track usage behavior and compile site usage information that will allow for the improvement of content and target advertising. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set your browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of our Platform/Website and Services may not function or may be slower if you refuse cookies. You may also get cookies from our advertisers or other third parties with links on the Platform/Website as described below. We do not directly control these cookies. The use of advertising cookies sent by third party ad servers is standard in the Internet industry. 
Realteqs may use the services of third parties to collect and use anonymous information about your visits to and interactions with our Platform/Website through the use of technologies such as cookies to personalize advertisements for goods and services. To learn more or to opt-out of receiving online display advertisements tailored to your interests by our third party partners. You may, visit the Digital Advertising Alliance Consumer Choice Page at http://www.aboutads.info/choices/.

  • Advertising Choices

You may choose whether to receive some Interest-based Advertising by submitting opt-outs. Some of the advertisers and Service Providers that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising.

  • Other Tracking Technologies

Tracking technologies may record information such as Internet domain and host names; protocol (IP) addresses; browser software and operating system types; clickstream patterns; the MAC address or other technical information from your mobile device; location information through GPS, WiFi, Bluetooth, or similar technologies; and dates and times that our Site and Services are accessed. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that 'serve up' webpages, automatically identify your computer by its IP address. The Platform/Website and Services may also use technology called "tracer tags". These may also be referred to as "Pixels", "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on Realteqs Platform/Website and Services other ways you interact with our Platform/Website and Services, such as purchases made through the Platform/Website and Services. These tracer tags are used to help us to optimize and tailor our Platform/Website and Services for you and other users of our Platform/Website  and Services. We may link the information we record using tracking technologies to Personal Information we collect.

  • Use of Information 

The information Realteqs collects is used in a variety of ways, including 

  1.  for internal review; 

  2. to improve the Platform/Website and Services;

  3. to optimize third-party offers of products and/or services; 

  4. to verify the legitimacy of reviews and ratings; 

  5. to notify you about updates to the Platform/Website and Services;

  6. to let you know about products, services, and promotions that you may be interested in;

  7. to get reviews and ratings;

  8. for our marketing purposes and the marketing of discounts offered through our Platform/Website  and Services by Realteqs service contractors  (collectively "Service Providers");

  9. to fulfill and provide products and services, including personalized or enhanced services, requested by you; and

  10. internal business analysis or other business purposes consistent with our mission; and to carry out other purposes that are disclosed to you and to which you consent

Disclosures and Transfers of Information. 

Realteqs do not disclose Personal Information to third parties, except when one or more of the following conditions is true:

  1.  Realteqs have your permission to make the disclosure;

  2. The disclosure is necessary for the purpose for which the personal information was obtained;

  3. The disclosure is to the service provider from whom you purchased services through Realteqs’s platform;.

  4. The disclosure is to financial service providers in order to fulfill and carry out the purchase and provision of goods and services requested by you;

  5. The disclosure is permitted by relevant law;

  6. The Personal Information to be disclosed is otherwise publicly available in accordance with the applicable law;

  7. The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;

  8. The disclosure is for our own marketing purposes (including, without limitation, for Realteqs to market services to you on third-party social media platforms such as Facebook, LinkedIn), or, with your authorization, for the marketing purposes of third parties;

  9. The disclosure is combined with information collected from other companies and used to improve and personalize services, content, and advertising from us or third parties;

  10. The party to whom the disclosure is made controls, is controlled by, or is under common control with Realteqs;

  11. The disclosure is in our sole discretion necessary for the establishment or maintenance of legal claims or legal compliance, to satisfy any law, regulation, subpoena or government request, or in connection with litigation;

  12. The disclosure is in our sole discretion about users who we believe are engaged in illegal activities or are otherwise in violation of our Realteqs Service Provider’s  Agreement, even without a subpoena, warrant or court order; or 

Prior to sharing of your Personal Information with others, agreements are made between Realteqs and such outside parties to whom we are transferring data to provide for the allowable use and security of the transferred information in accordance with this Privacy Policy and applicable law. If Realteqs becomes aware that any such outside party is improperly using or disclosing Personal Information, it will notify that outside party and request that it take reasonable steps to cease such use or disclosure. 

We may provide certain Personal Information as a service to others for their marketing purposes. We may also disclose your name and address to Service Providers when you submit User Generated Content relating to those Service Providers. If you properly notify us that you no longer want us to share your Personal Information, we will cease sharing your Personal Information. However, except as otherwise stated in this Privacy Policy, we do not directly control the third parties to which we share such Personal Information and you will need to further notify such third parties directly if you would like them to cease use of your Personal Information. 

We may also disclose aggregate visitor data in order to describe the use of the Platform/Website and Services to our existing or potential business partners or other third parties, or in response to a government request. We may also share aggregated demographic and preference data with third parties to enable the provision of targeted information, promotions, offers and/or discounts on products and services.

Data Security, Integrity, and Access 

The Personal Information you provide, and we collect is stored within databases that we control directly or through our Administrative Service Providers. As we deem appropriate and as required by the applicable law, we use security measures appropriate for the sensitivity of the Personal Information and consistent with industry standards, including physical, organizational and technological protections, such as firewalls, to protect your Personal Information. We also use industry standard encryption technology to protect credit card and password information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. 

Personal Information may only be accessed by persons within our organization, our third party service providers who require such access to provide you with the services indicated above, or any other party that you have provided us with authorization to share such information with. 
We retain Personal Information that we collect only as long as reasonably necessary to fulfill the purposes for which it was collected or to otherwise meet any legal requirements. 

Your information may be transferred to, and maintained on, computers located outside of your state, province/territory, or country where the privacy laws may not be as protective as those where you live. If you are located outside the United Arab Emirates and choose to provide information to us, please be aware that we transfer Personal Information to the United Arab Emirates and process and store it there. As a result, this information may be subject to access requests from governments, courts, law enforcement officials and national security authorities in the United Arab Emirates according to its laws. Subject to the applicable laws, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on the Personal Information. By submitting your Personal Information, you consent to having your personal data transferred to, processed, and stored in the United Arab Emirates. Realteqs may assign you a user ID and a password when you as part of your participation and access to the Site and Services. Your user ID and password may only be used by you and the members of your household. You may not share your user ID and password with anyone else, and you are solely responsible for maintaining and protecting the confidentiality of your user ID and password. You are fully responsible for all activities that occur under your user ID and password. 

Credit Card Information 

Realteqs may share credit card information with trusted third parties in order to bill you for our service. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and payments or to validate your credit card information on file. Credit card information is encrypted during transmission and whenever stored within our systems or with our vendors. In addition to utilizing encryption that meets the stipulated government Certification, we take care to store only the amount of information required to bill you for services.

Third Party Websites and Links 

Please note that you may have cookies placed on your computer by third party websites that refer you to the Platform/Website. Although we do not share your Personal Information with these third party websites unless you have authorized us to do so, they may be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Realteqs would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties' privacy policies. While we support the protection of our customer's privacy on the Internet, Realteqs expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personal Information by third parties. 

Realteqs Platform/Website and Services may contain links to other sites operated by third parties. Realteqs does not control such other sites and is not responsible for their content, their privacy policies, or their use of Personal Information. Realteqs's inclusion of such links does not, by itself, imply any endorsement of the content on such sites or of their owners or operators except as disclosed on the Platform/Website and Services. Any information submitted by you directly to these third parties is subject to that third party's privacy policy. 

Children's Privacy 

Realteqs does not intend the Platform/Website and Services to be used by individuals under the age of majority within the jurisdiction within which they reside without the supervision of a parent or guardian of majority age. Realteqs relies upon such parents or guardians to determine if the Site and Services is appropriate for the viewing, access, or participation by such individuals under the age of majority. If an individual under the age of majority uses the Site and Services, such individual may only use the Platform/Website and Services under the supervision of a parent or guardian of majority age. 

Realteqsdo not seek or knowingly collect any Personal Information about children under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database. 

If you are the parent or guardian of a minor child who has provided us with Personal Information, you may contact us using the information below to request it be deleted.

Governing Law;  

This Privacy Policy and the privacy practices of Realteqs will be subject to the laws of Dubai, United Arab Emirates and the jurisdiction shall be exclusively to the courts of Dubai.

Privacy Rights applicable for specified Act or Region 

This privacy policy describes how we may share your information for marketing purposes. It applies to all Realteqs customers, including United Arab Emirates residents: 

  •  We share information with others as more fully set forth above in Disclosures and Transfers of Information.

  • We share your information with other parts of our business and with our service providers. See above: Disclosures and Transfers of Information. 

Special Privacy Rights 

Under certain laws, the residents may opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information, as “sale” is defined by such law, and we don’t have plans to sell this information. However, if you would like to be notified if we decide in the future to sell personal information covered by the Act, please go to operations  @realteqs.com to provide your name and email address. You are responsible for updating any change in your email address by the same method and we are not obligated to cross-reference other emails you may have otherwise provided us for other purposes. Realteqs will maintain this information and contact you if our plans change. At that time we will create a process for verifying your identity and providing an opportunity to verified consumers to complete their opt-out. Please become familiar with our data practices as set forth in this privacy policy. Realteqs may share your data as explained in this privacy policy, such as to enhance your experiences and our services, and those activities will be unaffected by such region do not sell request. You may also have other choices regarding our data practices as set forth elsewhere in this privacy policy. 

You may contact us with any questions, or to request a list of third parties to whom we may disclose information for marketing purposes and the categories of information we may disclose. See below: How to Contact us. 

How to Contact us

All requests, questions, concerns, or complaints about your Personal Information or this Privacy Policy, please contact us on the below email at the following: 

Realteqs 

Address: PO Box 237951, Dubai, United Arab Emirates 

E-mail: operations@realteqs.com